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Marketing · All levels · English

Tele Marketing and Customer Care

4 lessons · about 140 hours · certificate on completion · updated 09/04/2026

What you'll learn

  • Develop Effective Communication Skills
  • Master Call Handling & Customer Engagement Techniques
  • Prepare Learners for Real-World Job Opportunities

Course content

  • πŸ“Œ Module 1: Introduction to Call Centers
  • Module 2: Communication Skills Mastery
  • Module 3: Active Listening & Customer Handling
  • examination and interview Prep

Requirements

  • Laptop

Description

Call Center Agent Training Program

Course Overview

The Call Center Agent Training Program is a practical, career-focused course designed to equip you with the skills needed to succeed in today’s fast-growing customer service and telemarketing industry. Whether you’re looking to land a job, transition into a remote role, or improve your communication and sales skills, this program gives you everything you need to become a confident and high-performing call center professional.

Who This Course Is For

  • Job seekers looking for entry into customer service roles
  • Individuals seeking remote or international job opportunities
  • Sales representatives and telemarketers
  • Business owners who want to improve customer interactions
  • Anyone looking to develop high-income communication skills

Why Choose This Program

  • Hands-on call practice sessions
  • Real-life scripts and conversation templates
  • Industry-relevant training
  • Confidence-building exercises
  • Job-ready skills in weeks

πŸ“ˆ Career Opportunities

  • Call Center Agent
  • Customer Support Representative
  • Telemarketing Specialist
  • Sales Agent (Remote or On-site)
  • Virtual Assistant
DURATION |12 WEEKS | TWICE IN A WEEK | 2-3 HOURS | ONLINE AND OFFLINE | KARU & BWARI ABUJA | TASK AFTER EVERY CLASS
πŸ‘‰ Enroll Now and Start Turning Conversations Into Income!

Instructor

Peter Esiet

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